Greet and engage visitors, setting a positive tone for each patient visit. Ensure visitors reach their desired destination and are educated on the infection control practices of the hospital. Provide clerical support to the Case Management department with discharge medical records chart copying. Data entry support for the Quality Department and other clerical functions as assigned.
- Greet patients and visitors when they enter the facility in the most positive way possible. Provide verbal guidance to patients and visitors within Acuity Specialty Hospital.
- Oversee visitor sign in to ensure proper record keeping. If it is visitor’s initial visit escort them to the patient room or provide directions for visitors to aid them in easily finding their desired location.
- Oversight of the switchboard located at station A. Answer phones as directed, reroute calls when appropriate.
- Coordinate the weekly clerical/clinical supply orders for the nursing floors.
MANDATORY QUALIFICATIONS (SKILLS, EXPERIENCE, EDUCATION)
High School diploma or equivalent
Excellent customer service skills
Excellent computer skills
Able to work in high stress environment Able to speak, read and write English
Ability to work in a demanding situation, with changing priorities